Shipping Policy
Delivery Information
Herzog Cabinetry & Design works with dedicated, regional carriers who specialize in transporting cabinets and furniture. Your carrier will be selected based on your location and delivery requirements, and our logistics team will reach out to confirm your delivery window and carrier details as your order approaches.
Preparing for Your Delivery
Once your cabinets are ordered, a little preparation goes a long way toward a smooth delivery day.
- Have 1–2 people on-site to receive the delivery, inspect the order, and sign off confirming everything has arrived
- Prepare a clean, dry storage area ahead of time for your cabinets
Order Lead Times
- Standard finishes: 2–3 weeks for handling and delivery
- Custom Paint Series finishes: 6–8 weeks for production and delivery
- Additional time may be needed depending on your location or special customizations (such as a matching wood range hood)
Delivery Service Levels
Standard Home Delivery
Orders ship via a 28-foot truck or tractor trailer. Your cabinets will be placed at the edge of the truck for you to unload to the first reasonable, secure, and dry area — typically a garage — on the same level as the truck tires.
Limited Area Delivery — Cost Varies Depending on Location and Order Size
This level applies if your delivery location has restricted access, including:
- Cannot accommodate a 28-foot truck
- No garage available
- Storage area is not level with the truck tires
- Apartment or condo delivery
- More than five (5) steps at the entry point
- No elevator access
You may also choose this service if you'd like your order carried in to the first available dry, secure room in your home. If your situation falls outside these circumstances, see Restricted Area Delivery below. Limited Area Delivery and carry-in service may extend your lead time depending on location, circumstances, and carrier availability.
Restricted Area Delivery — Custom Quote Required
Restricted Area Delivery applies to job sites with additional access challenges, such as:
- Ferry or bridge toll required
- Remote rural or densely urban locations
- Delivery outside the United States (note: product warranty does not apply outside the U.S.)
These deliveries require a custom quote from our customer service team and may carry additional charges and extended lead times based on location and carrier availability. Our team will contact you within two (2) business days of order payment to assess your delivery access and provide next steps.
Questions about your delivery? Contact our team at Info@herzogcabinetry.com or 610-549-5957 — we're happy to help you plan ahead.